There seems to be an existing and continuing issue with getting the cutscene to fire in Pelltars study/castle abode if you have the note that references the Glorious Hand. You need that global that is set by it to be able to talk to Ravella to find Bomarc. I'll look at a different way to get that to trigger on my next play through.
Anyway, in my previous installs and games i never had such problem (may be it's just worth to revert his dialogue/triggers/actions for that matter to the old version, of course if u haven't added something to that dialogue),
mm75